Tours
-
What is your cancellation policy?
If you cancel with 35 days or more notice, you will get a full refund. We can also try to reschedule your tour for another time and hold your booking, the choice is yours.
*NOT applicable to Multi-Day Tours*
-
Do you offer hotel pick up?
Yes! all our tours are private and will be only the group you book for. An extra of your tour being private means we come to you to begin your tour of Scotland and return you to your hotel at the end of the day.
-
Do you pick up from AirBnB's?
Yes! our guide can meet you outside the address of your apartment.
-
Can we bring children?
Yes, of course. There are many locations that cater for children and have fun interactive activites. We can provide child car seats if your child is under 12 years old or below 135cm, just let us know.
-
Do we stop for lunch?
Yes, we stop in small towns and villages, where our guides can recommend a place to eat.
-
Is the tour just us?
Yes, private tours are exactly that. A tour just for you and your party. If you are travelling alone then it will be just you.
Itineraries
-
Can itineraries change?
Your tour will always follow the itinerary as closely as possible. However in some cases visitor attractions may be closed or traffic restrictions can impact the tour route. Your driver-guide will keep you up to up to date on the road, and we'll try to get in touch about any large changes prior to your departure.
-
What is excluded?
We exclude accommodation, admissions and meals from our itineraries so you can travel however you want.
*Multi-day tours include admissions*
-
Why do you exclude admissions?
We exclude visitor attractions in your tour price because it lets you travel your way. It means you can pamper yourself with a luxury lunch or skip an attraction whenever you feel like it.
-
Should I take out travel insurance?
Yes, we all ways recommend that you take out travel insurance in case of any unforseen circumstances
Guides
-
Can we request a specific guide?
We cant gurantee a specific guide for each tour, however we always aim to provide the best experience no matter what guide you have.
-
Does the guide have lunch with us?
As you wish, the guide can have lunch with you. Feel free to ask our guides to lunch, they will be more than happy to spend the extra time with you.
-
Should I tip the guide?
Honestly, our guides would never refuse a cheeky bonus. However it is up to you and the amount is at your full discretion.
-
What languages are available?
The tour will be delivered in English as we only have english speaking guides.